Privacy Policy

Last Updated: March 5, 2026

Table of Contents

Information We Collect How We Use Information Information Sharing Data Security Your Rights Cookies Changes to Policy Contact Us

Information We Collect

At EzTravel CRM, we collect several types of information to provide and improve our services to you:

Personal Information

Name, email address, phone number, company details

Business Information

Agency name, tax ID, business address, license numbers

Payment Information

Billing details, transaction history (processed securely)

Usage Data

Login activity, feature usage, dashboard interactions

Important: We never collect sensitive payment data directly. All payments are processed through PCI-DSS compliant payment gateways.

How We Use Your Information

We use the collected information for:

  • Providing Services: To operate and maintain your EzTravel CRM account
  • Improving Platform: To analyze usage patterns and enhance user experience
  • Communication: To send updates, security alerts, and support messages
  • Billing: To process subscriptions and generate invoices
  • Legal Compliance: To comply with applicable laws and regulations

Information Sharing

We do not sell your personal information. We may share information only in these specific situations:

  • With Your Consent: When you explicitly approve sharing
  • Service Providers: Trusted partners who assist in operating our platform (under strict confidentiality)
  • Legal Requirements: When required by law or to protect rights
  • Business Transfers: In case of merger or acquisition (with notice to users)

Data Security

We implement industry-standard security measures to protect your data:

  • Encryption: All data encrypted in transit (TLS 1.3) and at rest (AES-256)
  • Access Control: Strict authentication and authorization protocols
  • Regular Audits: Security assessments and penetration testing
  • Backup: Automated encrypted backups with disaster recovery
We are committed to maintaining the highest security standards. Our infrastructure is hosted on ISO 27001 certified data centers.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate information
  • Erasure: Request deletion of your data (subject to legal obligations)
  • Portability: Receive your data in a structured format
  • Objection: Object to certain processing activities

To exercise these rights, please contact us at privacy@eztechify.com

Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information, please visit our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new policy on this page
  • Updating the "Last Updated" date
  • Sending an email notification for significant changes

We encourage you to review this policy periodically.